Migración

Migración de pasarela de pagos

Cambiar de pasarela de pagos requiere una planificación cuidadosa para evitar interrupciones del servicio y mantener el flujo de transacciones.

Cardflo se especializa en la migración de pasarelas de pagos, proporcionando un enfoque estructurado que garantiza la integridad de los datos, la compatibilidad del sistema y la aceptación continua de pagos para su negocio. Gestionamos las complejidades técnicas y operativas.

Categoría
Migración
Capacidades
10
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La visión general

Payment gateway migration describes the process of transitioning a merchant's transaction processing and cardholder data environment from one service provider to another.

This procedure is typically driven by a requirement for lower interchange plus costs, improved authorisation rates, or access to specific alternative payment methods not supported by the incumbent.

The migration sits between the merchant's checkout layer and the acquirer, necessitates the secure transfer of sensitive data, and requires rigorous mapping of Merchant Category Codes and terminal configurations.

Success in this area relies on maintaining PCI DSS compliance while moving vaulted credentials, ensuring that recurring billing remains uninterrupted. A technical transition must account for differing API structures, webhooks, and reporting formats to prevent reconciliation gaps during the switch.

If managed incorrectly, a migration can lead to elevated decline rates or the loss of tokenised payment methods, directly impacting customer lifetime value and operational stability.

Cómo funciona

  1. Technical audit and documentation

    The process commences with an analysis of the existing API integrations and transaction flows. Engineering teams identify all touchpoints, including checkout pages, mobile applications, and backend server-to-server calls.

    This stage defines the requirements for the new gateway, ensuring that all existing functionality is mapped correctly to the new provider's technical specifications.

  2. Token migration and vaulting

    Moving stored card data is the most critical phase for subscription-based businesses. The incumbent gateway must export cardholder data in a secure, PCI-compliant format, typically via an SFTP transfer directly to the new gateway's vault.

    This allows for the recreation of tokens without requiring the customer to re-enter their details.

  3. Integration and configuration

    Developers implement the new gateway's SDKs or APIs while configuring essential settings such as 3D Secure rules, fraud velocity checks, and soft descriptor formats.

    This phase often involves setting up a secondary Merchant Identification Number (MID) to facilitate parallel testing before the primary traffic is rerouted to the new environment.

  4. Shadow testing and cutover

    Before the full transition, merchants often conduct shadow testing where a small percentage of traffic is sent to the new gateway. This allows for an analysis of authorisation responses and potential soft declines.

    Once the new system demonstrates stability and expected success rates, the final cutover occurs and the old gateway is decommissioned.

Por qué importa

Operational continuity and retention

Inadequate migration planning can lead to the loss of stored payment credentials, forcing customers to manually update their card information. Industry data suggests that requiring re-entry of data significantly increases churn for recurring revenue models.

A managed migration preserves these tokens, ensuring that automated billing cycles continue without friction, maintaining the stability of the merchant's cash flow during the transition.

Authorisation rate optimisation

Gateway migration is often a strategic move to improve the ratio of successful transactions. Different gateways have varying levels of connectivity with regional acquirers and issuers.

By moving to a provider with better direct integrations or smarter routing logic, a business can reduce the frequency of false declines and technical errors, directly increasing the total volume of processed revenue.

Casos de uso

International market expansion

A merchant scaling into Europe may migrate to a gateway with better support for local schemes like Cartes Bancaires or iDEAL. This ensures higher conversion by offering preferred local payment methods.

Consolidating multiple platforms

Enterprises operating several disparate brands often migrate to a single gateway to centralise reporting and unify their Merchant Category Code management. This simplifies cross-brand financial reconciliation and treasury operations.

Reducing processing overheads

Businesses facing high scheme fees or unfavourable blended pricing may migrate to a gateway that supports interchange-plus-plus models. This allows for greater transparency and cost control over every individual transaction.

En cifras

2-5%
Authorisation improvement

This range reflects typical gains observed when migrating to providers with more sophisticated routing or local acquiring capabilities, depending on the merchant's specific geographic footprint.

4-12 weeks
Migration duration

This is a standard industry timeframe for mid-market to enterprise migrations, spanning from the initial technical discovery phase to the final decommissioning of the legacy system.

>99%
Token transfer success

High-integrity migrations between PCI Level 1 providers generally achieve near-total data preservation, though minor discrepancies can occur due to card expiry or data format mismatches.

Ready to route with Migración de pasarela de pagos?

Talk to our team about a live rollout on your acquiring stack.

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Lo que obtienes con Migración de pasarela de pagos

  • Evaluar la infraestructura actual de la pasarela e identificar los requisitos de migración.
  • Planificar y ejecutar la transferencia de datos, incluyendo los detalles de tarjetas tokenizadas.
  • Integrar las nuevas API de la pasarela con las plataformas de e-commerce existentes.
  • Coordinar las fases de prueba para asegurar la funcionalidad y seguridad completas.
  • Minimizar la interrupción del negocio y mantener la continuidad de las transacciones.
  • Proporcionar formación y soporte a su equipo sobre la nueva pasarela.
  • Strategic testing of authorisation response codes to identify potential issuer-side refusals early.
  • Verification of refund and dispute management workflows within the new gateway interface.
  • Coordination with acquirers to ensure underlying MID set-ups are optimised for the new gateway.
  • Establishing fallback mechanisms to revert traffic in the event of unforeseen integration failures.
See Migración de pasarela de pagos on your acquiring stack.

A short scoping call, then a written plan for your MIDs.

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Preguntas sobre Migración de pasarela de pagos

¿Cuáles son los desafíos comunes en la migración de pasarela de pagos?

Los desafíos comunes incluyen garantizar la seguridad de los datos durante la transferencia, mantener el tiempo de actividad, integrar nuevas API con sistemas existentes y gestionar los datos de tarjetas tokenizadas.

Cardflo aborda estos desafíos mediante una planificación meticulosa y una ejecución técnica experimentada, mitigando los riesgos.

¿Cómo maneja Cardflo los datos de tarjetas tokenizadas durante la migración?

Cardflo emplea métodos seguros y conformes para manejar los datos de tarjetas tokenizadas durante la migración.

Facilitamos la transferencia de tokens o los procesos de retokenización en cumplimiento con los estándares PCI DSS, asegurando que los datos de la tarjeta del cliente permanezcan seguros y accesibles para transacciones recurrentes.

¿Habrá algún tiempo de inactividad durante la migración de la pasarela de pagos?

Cardflo tiene como objetivo minimizar o eliminar el tiempo de inactividad durante la migración de la pasarela de pagos.

Implementamos transiciones por fases y estrategias de prueba robustas para garantizar que su procesamiento de pagos permanezca operativo durante todo el proceso, evitando la pérdida de ventas o la insatisfacción del cliente.

Can I use multiple gateways simultaneously during the migration period?

Yes, this is often recommended and is a core component of payment orchestration. By running two gateways in parallel, merchants can perform A/B testing on authorisation rates and provide a failover option if the new integration encounters issues.

This redundant setup, often managed through a smart-routing layer, ensures that there is no single point of failure and allows for a more controlled, data-driven transition rather than a high-risk 'big bang' cutover.

How do I handle recurring payments that are mid-cycle during a migration?

Managing mid-cycle subscriptions requires careful synchronisation of the dunning logic and billing engine. The common practice is to keep the old gateway active for a transition period to handle any pending settlements or disputes.

New billing cycles are then initiated through the new gateway using the migrated tokens. It is essential to ensure that the billing engine receives real-time updates from both sources during the overlap to avoid double-charging or missed payments.

Is a new Merchant Identification Number (MID) always required when changing gateways?

Not necessarily, but it depends on the relationship between the gateway and the acquirer. If you are using a gateway-agnostic acquirer, you may be able to point your existing MID to the new gateway.

However, if you are moving to a full-stack PSP where the gateway and acquirer are bundled, a new MID will be issued.

In many cases, merchants apply for a new MID to ensure a clean slate for performance tracking and to avoid any configuration conflicts with the legacy setup.

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