Referenz

Antwortcodes für Zahlungen. Jede Ablehnung entschlüsseln.

ISO 8583 Autorisierungs-Antwortcodes, die von Visa, Mastercard und ausstellenden Banken verwendet werden. Suchen Sie nach Code, Name oder Bedeutung, um zu verstehen, warum eine Transaktion genehmigt, abgelehnt oder zur Überprüfung weitergeleitet wurde.

Zeige 30 von 30 Codes

Genehmigungen

1 Codes
00

Approved

Genehmigungen

Transaction authorised successfully and funds reserved.

Empfohlene Aktion: Proceed with settlement and fulfilment.

Soft Declines

4 Codes
05

Do Not Honour

Soft Declines

Generic issuer decline, often triggered by risk rules.

Empfohlene Aktion: Retry once through an alternative acquirer or after 3-D Secure authentication.

51

Insufficient Funds

Soft Declines

The available balance or credit limit is too low.

Empfohlene Aktion: Retry after a short delay or prompt the customer to use another card.

61

Exceeds Withdrawal Limit

Soft Declines

The transaction exceeds the cardholder's daily or per-transaction limit.

Empfohlene Aktion: Retry with a lower amount or prompt the customer for a different card.

91

Issuer Unavailable

Soft Declines

The issuer or scheme switch could not be reached.

Empfohlene Aktion: Retry through a backup acquirer or after a short delay.

Hard Declines

12 Codes
04

Pick-up Card

Hard Declines

Issuer suspects the card is lost, stolen or compromised.

Empfohlene Aktion: Do not retry; void the order and ask for a different payment method.

14

Invalid Card Number

Hard Declines

The card number failed the Luhn check or does not exist.

Empfohlene Aktion: Ask the customer to re-enter their card details; do not retry the same number.

41

Lost Card

Hard Declines

The cardholder has reported the card as lost.

Empfohlene Aktion: Do not retry; void the order and request a new payment method.

43

Stolen Card

Hard Declines

The cardholder has reported the card as stolen.

Empfohlene Aktion: Do not retry; flag the transaction and request a new payment method.

54

Expired Card

Hard Declines

The card has passed its expiry date.

Empfohlene Aktion: Ask the customer to update their expiry date or use a different card.

57

Transaction Not Permitted to Cardholder

Hard Declines

The card product does not allow this transaction type.

Empfohlene Aktion: Do not retry; ask for an alternative payment method.

59

Suspected Fraud

Hard Declines

The issuer's fraud system has flagged the transaction.

Empfohlene Aktion: Do not retry; request an alternative payment method and review the order.

62

Restricted Card

Hard Declines

The card has restrictions that block the transaction.

Empfohlene Aktion: Do not retry; ask the customer to use another card.

78

Non-activated Account

Hard Declines

The account has not been activated or is not yet usable.

Empfohlene Aktion: Do not retry; ask the customer to activate their account or use another card.

N7

Incorrect CVV

Hard Declines

The card verification value does not match issuer records.

Empfohlene Aktion: Ask the customer to re-enter the CVV; do not retry if repeated.

R0

Stop Payment Order

Hard Declines

The cardholder has requested that recurring payments be stopped.

Empfohlene Aktion: Cancel the subscription or recurring agreement; do not retry.

T1

Invalid CVV

Hard Declines

The CVV is invalid or missing for a card-not-present transaction.

Empfohlene Aktion: Ask the customer to provide the correct CVV and retry once.

SCA / Authentifizierung

1 Codes
65

Strong Customer Authentication Required

SCA / Authentifizierung

PSD2 requires the transaction to be authenticated.

Empfohlene Aktion: Restart the flow with 3-D Secure step-up authentication.

Weiterleitungen

2 Codes
01

Refer to Card Issuer

Weiterleitungen

Issuer wants additional verification before approving.

Empfohlene Aktion: Ask the customer to contact their issuer, or retry with voice authorisation if available.

02

Refer to Card Issuer (Special Conditions)

Weiterleitungen

Issuer requires special conditions to be met.

Empfohlene Aktion: Contact the issuer for guidance before reattempting.

Fehler

10 Codes
03

Invalid Merchant or Service

Fehler

The merchant ID, terminal ID or service is not recognised.

Empfohlene Aktion: Check acquiring configuration and retry; do not retry if the MID is suspended.

06

Error

Fehler

Technical error at the issuer or scheme level.

Empfohlene Aktion: Retry after a short delay; escalate if the error persists.

12

Invalid Transaction

Fehler

The transaction type or data format is not valid.

Empfohlene Aktion: Check request fields and retry with corrected data.

13

Invalid Amount

Fehler

The amount is malformed, zero, or outside allowed limits.

Empfohlene Aktion: Verify the amount, currency and decimals, then retry.

19

Re-enter Transaction

Fehler

The issuer did not receive the transaction cleanly.

Empfohlene Aktion: Retry the transaction without changing the data.

58

Transaction Not Permitted to Terminal

Fehler

The merchant terminal or MID is not configured for this transaction.

Empfohlene Aktion: Check MID configuration and routing rules before retrying.

63

Security Violation

Fehler

A security check on the transaction data failed.

Empfohlene Aktion: Review authentication data and retry with corrected security fields.

82

Timeout / Reversal Needed

Fehler

The issuer did not respond within the allowed time.

Empfohlene Aktion: Perform a reversal check, then retry the transaction.

92

Routing Error

Fehler

The transaction could not be routed to the correct destination.

Empfohlene Aktion: Check routing configuration and retry.

96

System Malfunction

Fehler

A system error occurred at the issuer, acquirer or scheme.

Empfohlene Aktion: Retry after a short delay; contact support if the error persists.

Wie Cardflo mit Antwortcodes umgeht

Cardflo's orchestration layer inspects the raw response code from every processor, applies scheme-specific mapping, and feeds the outcome into intelligent routing and retry logic. Soft declines are retried through alternative acquirers or after customer prompts, while hard declines are suppressed so merchants avoid excessive-authorisation fees and protect their MID standing.

Häufig gestellte Fragen

What is a payment response code?

A payment response code is a standardised value returned by the issuing bank after an authorisation attempt. It tells the merchant whether the transaction was approved, declined, or referred, and gives the reason for the outcome.

What should a merchant do when they receive response code 04, Pick-up Card?

Response code 04 means the issuer considers the card compromised, lost, or stolen. For in-person transactions, the merchant should retain the card if safe to do so. For online transactions, the order should be voided, the same card must not be retried, and the customer should be asked for a different payment method.

How does Cardflo use response codes in routing and retry logic?

Cardflo maps every issuer, acquirer and scheme response code into a canonical category. Soft declines are retried through an alternative acquirer route or after a short delay, while hard declines are suppressed to avoid excessive-authorisation fees. Code-aware orchestration typically recovers 5 to 15 per cent of otherwise-lost authorisations.

Which payment response codes are considered soft declines?

Soft declines include codes such as 05 (Do Not Honour) for transient risk rules, 51 (Insufficient Funds), 61 (Exceeds Withdrawal Limit), 91 (Issuer Unavailable), and PSD2 codes like 65 (SCA Required). These can generally be retried through a different acquirer, with 3-D Secure, or after a short delay.

What is the difference between a hard decline and a soft decline?

A hard decline indicates a permanent reason the transaction cannot proceed, such as an invalid card number, lost or stolen card, or expired card. A soft decline indicates a temporary issue, such as insufficient funds or a timeout, where a retry may succeed under different conditions.

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