Odkaz

Kódy platebních odpovědí. Dekódujte každé zamítnutí.

Autorizační kódy odpovědí ISO 8583 používané společnostmi Visa, Mastercard a vydávajícími bankami. Vyhledávejte podle kódu, názvu nebo významu, abyste pochopili, proč byla transakce schválena, zamítnuta nebo postoupena.

Zobrazuji 30 z 30 kódů

Schválení

1 kódy
00

Approved

Schválení

Transaction authorised successfully and funds reserved.

Doporučená akce: Proceed with settlement and fulfilment.

Měkká zamítnutí

4 kódy
05

Do Not Honour

Měkká zamítnutí

Generic issuer decline, often triggered by risk rules.

Doporučená akce: Retry once through an alternative acquirer or after 3D Secure authentication.

51

Insufficient Funds

Měkká zamítnutí

The available balance or credit limit is too low.

Doporučená akce: Retry after a short delay or prompt the customer to use another card.

61

Exceeds Withdrawal Limit

Měkká zamítnutí

The transaction exceeds the cardholder's daily or per-transaction limit.

Doporučená akce: Retry with a lower amount or prompt the customer for a different card.

91

Issuer Unavailable

Měkká zamítnutí

The issuer or scheme switch could not be reached.

Doporučená akce: Retry through a backup acquirer or after a short delay.

Tvrdá zamítnutí

12 kódy
04

Pick-up Card

Tvrdá zamítnutí

Issuer suspects the card is lost, stolen or compromised.

Doporučená akce: Do not retry; void the order and ask for a different payment method.

14

Invalid Card Number

Tvrdá zamítnutí

The card number failed the Luhn check or does not exist.

Doporučená akce: Ask the customer to re-enter their card details; do not retry the same number.

41

Lost Card

Tvrdá zamítnutí

The cardholder has reported the card as lost.

Doporučená akce: Do not retry; void the order and request a new payment method.

43

Stolen Card

Tvrdá zamítnutí

The cardholder has reported the card as stolen.

Doporučená akce: Do not retry; flag the transaction and request a new payment method.

54

Expired Card

Tvrdá zamítnutí

The card has passed its expiry date.

Doporučená akce: Ask the customer to update their expiry date or use a different card.

57

Transaction Not Permitted to Cardholder

Tvrdá zamítnutí

The card product does not allow this transaction type.

Doporučená akce: Do not retry; ask for an alternative payment method.

59

Suspected Fraud

Tvrdá zamítnutí

The issuer's fraud system has flagged the transaction.

Doporučená akce: Do not retry; request an alternative payment method and review the order.

62

Restricted Card

Tvrdá zamítnutí

The card has restrictions that block the transaction.

Doporučená akce: Do not retry; ask the customer to use another card.

78

Non-activated Account

Tvrdá zamítnutí

The account has not been activated or is not yet usable.

Doporučená akce: Do not retry; ask the customer to activate their account or use another card.

N7

Incorrect CVV

Tvrdá zamítnutí

The card verification value does not match issuer records.

Doporučená akce: Ask the customer to re-enter the CVV; do not retry if repeated.

R0

Stop Payment Order

Tvrdá zamítnutí

The cardholder has requested that recurring payments be stopped.

Doporučená akce: Cancel the subscription or recurring agreement; do not retry.

T1

Invalid CVV

Tvrdá zamítnutí

The CVV is invalid or missing for a card-not-present transaction.

Doporučená akce: Ask the customer to provide the correct CVV and retry once.

SCA / ověření

1 kódy
65

Strong Customer Authentication Required

SCA / ověření

PSD2 requires the transaction to be authenticated.

Doporučená akce: Restart the flow with 3D Secure step-up authentication.

Odkazy

2 kódy
01

Refer to Card Issuer

Odkazy

Issuer wants additional verification before approving.

Doporučená akce: Ask the customer to contact their issuer, or retry with voice authorisation if available.

02

Refer to Card Issuer (Special Conditions)

Odkazy

Issuer requires special conditions to be met.

Doporučená akce: Contact the issuer for guidance before reattempting.

Chyby

10 kódy
03

Invalid Merchant or Service

Chyby

The merchant ID, terminal ID or service is not recognised.

Doporučená akce: Check acquiring configuration and retry; do not retry if the MID is suspended.

06

Error

Chyby

Technical error at the issuer or scheme level.

Doporučená akce: Retry after a short delay; escalate if the error persists.

12

Invalid Transaction

Chyby

The transaction type or data format is not valid.

Doporučená akce: Check request fields and retry with corrected data.

13

Invalid Amount

Chyby

The amount is malformed, zero, or outside allowed limits.

Doporučená akce: Verify the amount, currency and decimals, then retry.

19

Re-enter Transaction

Chyby

The issuer did not receive the transaction cleanly.

Doporučená akce: Retry the transaction without changing the data.

58

Transaction Not Permitted to Terminal

Chyby

The merchant terminal or MID is not configured for this transaction.

Doporučená akce: Check MID configuration and routing rules before retrying.

63

Security Violation

Chyby

A security check on the transaction data failed.

Doporučená akce: Review authentication data and retry with corrected security fields.

82

Timeout / Reversal Needed

Chyby

The issuer did not respond within the allowed time.

Doporučená akce: Perform a reversal check, then retry the transaction.

92

Routing Error

Chyby

The transaction could not be routed to the correct destination.

Doporučená akce: Check routing configuration and retry.

96

System Malfunction

Chyby

A system error occurred at the issuer, acquirer or scheme.

Doporučená akce: Retry after a short delay; contact support if the error persists.

Jak Cardflo zpracovává kódy odpovědí

Cardflo's orchestration layer inspects the raw response code from every processor, applies scheme-specific mapping, and feeds the outcome into intelligent routing and retry logic. Soft declines are retried through alternative acquirers or after customer prompts, while hard declines are suppressed so merchants avoid excessive-authorisation fees and protect their MID standing.

Často kladené dotazy

What is a payment response code?

A payment response code is a standardised value returned by the issuing bank after an authorisation attempt. It tells the merchant whether the transaction was approved, declined, or referred, and gives the reason for the outcome.

What should a merchant do when they receive response code 04, Pick-up Card?

Response code 04 means the issuer considers the card compromised, lost, or stolen. For in-person transactions, the merchant should retain the card if safe to do so. For online transactions, the order should be voided, the same card must not be retried, and the customer should be asked for a different payment method.

How does Cardflo use response codes in routing and retry logic?

Cardflo maps every issuer, acquirer and scheme response code into a canonical category. Soft declines are retried through an alternative acquirer route or after a short delay, while hard declines are suppressed to avoid excessive-authorisation fees. Code-aware orchestration typically recovers 5 to 15 per cent of otherwise-lost authorisations.

Which payment response codes are considered soft declines?

Soft declines include codes such as 05 (Do Not Honour) for transient risk rules, 51 (Insufficient Funds), 61 (Exceeds Withdrawal Limit), 91 (Issuer Unavailable), and PSD2 codes like 65 (SCA Required). These can generally be retried through a different acquirer, with 3D Secure, or after a short delay.

What is the difference between a hard decline and a soft decline?

A hard decline indicates a permanent reason the transaction cannot proceed, such as an invalid card number, lost or stolen card, or expired card. A soft decline indicates a temporary issue, such as insufficient funds or a timeout, where a retry may succeed under different conditions.
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