Referință

Coduri de răspuns la plată. Decodificați fiecare refuz.

Coduri de răspuns la autorizare ISO 8583 utilizate de Visa, Mastercard și băncile emitente. Căutați după cod, nume sau semnificație pentru a înțelege de ce o tranzacție a fost aprobată, refuzată sau redirecționată.

Se afișează 30 din 30 coduri

Aprobări

1 coduri
00

Approved

Aprobări

Transaction authorised successfully and funds reserved.

Acțiune recomandată: Proceed with settlement and fulfilment.

Refuzuri soft

4 coduri
05

Do Not Honour

Refuzuri soft

Generic issuer decline, often triggered by risk rules.

Acțiune recomandată: Retry once through an alternative acquirer or after 3D Secure authentication.

51

Insufficient Funds

Refuzuri soft

The available balance or credit limit is too low.

Acțiune recomandată: Retry after a short delay or prompt the customer to use another card.

61

Exceeds Withdrawal Limit

Refuzuri soft

The transaction exceeds the cardholder's daily or per-transaction limit.

Acțiune recomandată: Retry with a lower amount or prompt the customer for a different card.

91

Issuer Unavailable

Refuzuri soft

The issuer or scheme switch could not be reached.

Acțiune recomandată: Retry through a backup acquirer or after a short delay.

Refuzuri hard

12 coduri
04

Pick-up Card

Refuzuri hard

Issuer suspects the card is lost, stolen or compromised.

Acțiune recomandată: Do not retry; void the order and ask for a different payment method.

14

Invalid Card Number

Refuzuri hard

The card number failed the Luhn check or does not exist.

Acțiune recomandată: Ask the customer to re-enter their card details; do not retry the same number.

41

Lost Card

Refuzuri hard

The cardholder has reported the card as lost.

Acțiune recomandată: Do not retry; void the order and request a new payment method.

43

Stolen Card

Refuzuri hard

The cardholder has reported the card as stolen.

Acțiune recomandată: Do not retry; flag the transaction and request a new payment method.

54

Expired Card

Refuzuri hard

The card has passed its expiry date.

Acțiune recomandată: Ask the customer to update their expiry date or use a different card.

57

Transaction Not Permitted to Cardholder

Refuzuri hard

The card product does not allow this transaction type.

Acțiune recomandată: Do not retry; ask for an alternative payment method.

59

Suspected Fraud

Refuzuri hard

The issuer's fraud system has flagged the transaction.

Acțiune recomandată: Do not retry; request an alternative payment method and review the order.

62

Restricted Card

Refuzuri hard

The card has restrictions that block the transaction.

Acțiune recomandată: Do not retry; ask the customer to use another card.

78

Non-activated Account

Refuzuri hard

The account has not been activated or is not yet usable.

Acțiune recomandată: Do not retry; ask the customer to activate their account or use another card.

N7

Incorrect CVV

Refuzuri hard

The card verification value does not match issuer records.

Acțiune recomandată: Ask the customer to re-enter the CVV; do not retry if repeated.

R0

Stop Payment Order

Refuzuri hard

The cardholder has requested that recurring payments be stopped.

Acțiune recomandată: Cancel the subscription or recurring agreement; do not retry.

T1

Invalid CVV

Refuzuri hard

The CVV is invalid or missing for a card-not-present transaction.

Acțiune recomandată: Ask the customer to provide the correct CVV and retry once.

SCA / autentificare

1 coduri
65

Strong Customer Authentication Required

SCA / autentificare

PSD2 requires the transaction to be authenticated.

Acțiune recomandată: Restart the flow with 3D Secure step-up authentication.

Trimiteri

2 coduri
01

Refer to Card Issuer

Trimiteri

Issuer wants additional verification before approving.

Acțiune recomandată: Ask the customer to contact their issuer, or retry with voice authorisation if available.

02

Refer to Card Issuer (Special Conditions)

Trimiteri

Issuer requires special conditions to be met.

Acțiune recomandată: Contact the issuer for guidance before reattempting.

Erori

10 coduri
03

Invalid Merchant or Service

Erori

The merchant ID, terminal ID or service is not recognised.

Acțiune recomandată: Check acquiring configuration and retry; do not retry if the MID is suspended.

06

Error

Erori

Technical error at the issuer or scheme level.

Acțiune recomandată: Retry after a short delay; escalate if the error persists.

12

Invalid Transaction

Erori

The transaction type or data format is not valid.

Acțiune recomandată: Check request fields and retry with corrected data.

13

Invalid Amount

Erori

The amount is malformed, zero, or outside allowed limits.

Acțiune recomandată: Verify the amount, currency and decimals, then retry.

19

Re-enter Transaction

Erori

The issuer did not receive the transaction cleanly.

Acțiune recomandată: Retry the transaction without changing the data.

58

Transaction Not Permitted to Terminal

Erori

The merchant terminal or MID is not configured for this transaction.

Acțiune recomandată: Check MID configuration and routing rules before retrying.

63

Security Violation

Erori

A security check on the transaction data failed.

Acțiune recomandată: Review authentication data and retry with corrected security fields.

82

Timeout / Reversal Needed

Erori

The issuer did not respond within the allowed time.

Acțiune recomandată: Perform a reversal check, then retry the transaction.

92

Routing Error

Erori

The transaction could not be routed to the correct destination.

Acțiune recomandată: Check routing configuration and retry.

96

System Malfunction

Erori

A system error occurred at the issuer, acquirer or scheme.

Acțiune recomandată: Retry after a short delay; contact support if the error persists.

Cum gestionează Cardflo codurile de răspuns

Cardflo's orchestration layer inspects the raw response code from every processor, applies scheme-specific mapping, and feeds the outcome into intelligent routing and retry logic. Soft declines are retried through alternative acquirers or after customer prompts, while hard declines are suppressed so merchants avoid excessive-authorisation fees and protect their MID standing.

Întrebări frecvente

What is a payment response code?

A payment response code is a standardised value returned by the issuing bank after an authorisation attempt. It tells the merchant whether the transaction was approved, declined, or referred, and gives the reason for the outcome.

What should a merchant do when they receive response code 04, Pick-up Card?

Response code 04 means the issuer considers the card compromised, lost, or stolen. For in-person transactions, the merchant should retain the card if safe to do so. For online transactions, the order should be voided, the same card must not be retried, and the customer should be asked for a different payment method.

How does Cardflo use response codes in routing and retry logic?

Cardflo maps every issuer, acquirer and scheme response code into a canonical category. Soft declines are retried through an alternative acquirer route or after a short delay, while hard declines are suppressed to avoid excessive-authorisation fees. Code-aware orchestration typically recovers 5 to 15 per cent of otherwise-lost authorisations.

Which payment response codes are considered soft declines?

Soft declines include codes such as 05 (Do Not Honour) for transient risk rules, 51 (Insufficient Funds), 61 (Exceeds Withdrawal Limit), 91 (Issuer Unavailable), and PSD2 codes like 65 (SCA Required). These can generally be retried through a different acquirer, with 3D Secure, or after a short delay.

What is the difference between a hard decline and a soft decline?

A hard decline indicates a permanent reason the transaction cannot proceed, such as an invalid card number, lost or stolen card, or expired card. A soft decline indicates a temporary issue, such as insufficient funds or a timeout, where a retry may succeed under different conditions.
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