Electric Razor Stores, Sales & Service
Electric razor retailers and service.
What MCC 5997 covers
Merchant Category Code 5997 is the ISO 18245 identifier used by the card networks for electric razor stores, sales & service. Acquirers, issuers and regulators use this code to set interchange, scheme fees, fraud rules and reporting categories for every transaction your business processes.
Electric razor retailers and service. Choosing the right MCC is critical: an incorrect code can lead to higher interchange, surcharges, or, in regulated categories, declined transactions and account holds.
MCC 5997 includes electric razor stores, focusing on the sale and servicing of electric shavers, trimmers, and related grooming products. These merchants can operate as dedicated physical stores or online retailers.
Ticket sizes are typically moderate, ranging from £50-£300 for a new electric razor or shaver, with smaller recurring purchases for replacement heads or cleaning solutions. Transaction frequency is generally low for the primary product but higher for accessories.
Sales may increase around gifting seasons.
Chargeback risk is low. Common dispute reasons might include 'goods not as described' (e.
g. , faulty product or incorrect model sent), 'non-receipt' for online orders, or warranty-related issues.
Due to the personal nature of the product, hygiene factors sometimes come into play for returns, though this is a merchant policy issue rather than a direct payment scheme concern. Schemes generally treat these merchants as standard low-risk retail.
Cardflo’s e-commerce payment solutions ensure smooth online checkouts, supporting various payment methods for both one-off purchases and potential subscription models for consumables. Our chargeback tooling helps merchants provide tracking information and product details to defend 'not as described' or 'non-receipt' claims effectively.
Acquirer & underwriting stance
Low-risk standard board. This merchant type carries low overall fraud and chargeback risk.
No specific reserve or rolling reserve is generally required.
How Cardflo handles MCC 5997
- Underwriting with acquirers that actively board MCC 5997 businesses in your region.
- MCC review during onboarding to confirm the right code for your products.
- Reclassification support if scheme rules or product mix change post-launch.
- Multi-acquirer routing to keep approvals stable for broad merchant categories.
- Dispute support tuned to the mixed-product chargeback profile this MCC sees.
Payment methods typically enabled
Common questions
How can merchants in MCC 5997 reduce chargebacks related to 'goods not as described' for electric razors?
To reduce 'goods not as described' chargebacks, merchants should provide highly detailed product descriptions, including specifications, key features, and high-quality images and videos from multiple angles. Clearly state the exact model number, included accessories, and any regional variations.
For disputes, providing evidence such as order details matching product description, shipping manifests, and a clear return policy that addresses hygiene concerns can help in representment. Ensuring all products are new and unopened (unless explicitly sold as refurbished) is also key.
Are there any considerations for selling electric razors that require age verification?
Generally, electric razors and grooming devices do not require age verification, as they are not age-restricted products. Therefore, merchants in MCC 5997 typically do not face the same stringent age verification requirements as, for example, tobacco or alcohol retailers.
Standard payment processing and fraud prevention protocols like 3D Secure 2 are sufficient for online sales to mitigate fraud risk, without the need for additional age verification steps.
What is the typical warranty and return policy impact on chargebacks for electric razor retailers?
A clear and accessible warranty and return policy is crucial for this MCC. If a customer considers a product faulty and believes the warranty claim is mishandled, they may resort to a chargeback claiming 'defective merchandise' (e.
g. , Visa Reason Code 13.
1, Mastercard 4853). Merchants should ensure their policies are transparent regarding warranty periods, repair/replacement processes, and conditions for returns (e.
g. , for hygiene reasons).
Promptly addressing customer service issues and offering repairs or exchanges can often prevent a chargeback from being initiated in the first place.
Other MCCs in Miscellaneous Stores
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