Air-Conditioning & Refrigeration Repair Shops
HVAC and refrigeration repair services.
What MCC 7623 covers
Merchant Category Code 7623 is the ISO 18245 identifier used by the card networks for air-conditioning & refrigeration repair shops. Acquirers, issuers and regulators use this code to set interchange, scheme fees, fraud rules and reporting categories for every transaction your business processes.
HVAC and refrigeration repair services. Choosing the right MCC is critical: an incorrect code can lead to higher interchange, surcharges, or, in regulated categories, declined transactions and account holds.
MCC 7623 encompasses air-conditioning and refrigeration repair shops. These merchants typically perform onsite repairs or installations in residential or commercial settings.
Ticket sizes can vary significantly, from minor repairs to substantial system replacements. Transaction frequency is generally low per customer, often driven by equipment malfunction or scheduled maintenance.
Chargebacks, whilst not high, can stem from dissatisfaction with repair quality ('Services Not as Described'), claims of work not being completed as agreed, or disputes over unexpected pricing.
Given that a service is rendered, fraud risk is typically low as transactions often occur face-to-face or via phone after a service call.
There are no specific scheme programmes for this MCC. Cardflo's comprehensive APM coverage, including Open Banking payments, can cater to preferences for larger ticket items, potentially offering a secure, lower-cost alternative to card payments.
Acquirer & underwriting stance
Low-risk standard board. This MCC presents a stable risk profile.
Standard underwriting and monitoring are appropriate, usually without the need for additional reserves.
How Cardflo handles MCC 7623
- Underwriting with acquirers that actively board MCC 7623 businesses in your region.
- B2B card-not-present processing with Level 2 and Level 3 data support.
- Virtual-card, AP-automation and procurement-card acceptance.
- Invoice-linked payment flows and pay-by-link options for receivables teams.
- Settlement and reconciliation that maps cleanly to ERP and accounting systems.
Payment methods typically enabled
Common questions
How can HVAC repair services effectively manage customer expectations to reduce disputes?
Effective expectation management involves providing detailed, itemised quotes before work begins, explaining the scope of work clearly, and documenting any changes approved by the customer.
Post-service, a thorough review with the customer and obtaining a signature acknowledging completion and satisfaction can significantly reduce 'Services Not as Described' disputes.
What payment methods are most suitable for onsite HVAC repair work?
For onsite HVAC repair work, mobile POS terminals that support EMV chip and PIN are ideal for secure card payments. Additionally, offering mobile wallet options like Apple Pay and Google Pay provides convenience.
For larger commercial jobs, solutions like payment links or direct bank transfers facilitated by Open Banking can be efficient and secure.
Are there any specific invoicing best practices for MCC 7623 to prevent chargebacks?
Best practices include issuing clear, itemised invoices that detail parts, labour, and any service fees. Ensure the invoice matches any upfront quotes and includes the merchant's contact information.
For recurring maintenance plans, clearly outline billing cycles and cancellation terms. Retain signed copies of work orders and completion certificates to support transactions against disputes.
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