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Paga tramite link

La soluzione Paga tramite Link di Cardflo consente ai commercianti di generare e inviare link di pagamento sicuri ai clienti via email, SMS o chat.

Questo metodo di pagamento flessibile è ideale per la fatturazione, i pagamenti del servizio clienti o situazioni in cui un checkout e-commerce tradizionale non è pratico. Offre un modo semplice e diretto per riscuotere i pagamenti in modo efficiente e sicuro.

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La panoramica

Pay by link serves as an asynchronous payment method that bridges the gap between traditional invoicing and real-time e-commerce checkouts. The mechanic involves an acquirer or PSP generating a unique, secure URL associated with a specific transaction amount and merchant account.

When the payer accesses this link, they are directed to a hosted payment page where card details or alternative payment methods are entered.

This infrastructure removes the need for merchants to handle sensitive cardholder data directly, shifting the scope of PCI data security standard compliance to the facilitator.

The process supports both card-present and card-not-present environments, often used when manual orders must be finalised without telephonic disclosure of CVV codes.

By centralising the authorisation and capture steps through a managed gateway, businesses can standardise their reconciliation processes regardless of whether the initial lead was generated via social media, chat platforms, or email.

Come funziona

  1. Unique URL Generation

    The merchant initiates a request via a gateway portal or API, specifying the transaction amount, currency, and reference ID. The system generates a single-use or multi-use link tied to the merchant identification number.

    This link directs the customer to a secure environment hosted by the payment service provider.

  2. Distribution to Payer

    The merchant delivers the link through any digital communication channel, such as email, SMS, or messaging applications.

    Because the link points to a secure web address, the merchant does not need to maintain an active e-commerce site or complex shopping cart integration to facilitate the digital transaction.

  3. Customer Payment Entry

    The payer clicks the link and enters their credentials on a page protected by TLS encryption. The environment supports Strong Customer Authentication protocols, including 3D Secure, to verify the identity of the cardholder.

    This step ensures that the transaction meets the regulatory requirements set out by PSD2.

  4. Authorisation and Settlement

    The payment gateway routes the authorisation request to the relevant acquirer and card scheme. Once the issuer approves the transaction, a real-time notification is sent to the merchant.

    The funds follow standard settlement cycles, typically resulting in a payout to the merchant account after the agreed clearing period.

Perché è importante

Security and Compliance Scope

Accepting payments over the telephone or via unsecured email threads often increases a merchant's PCI DSS burden and risk of data breach. Pay by link moves the point of entry for card data to a secure environment managed by the PSP.

This reduces the risk of unauthorised access to primary account numbers and simplifies the annual compliance validation process for the business, as sensitive data never touches their internal infrastructure.

Reduced Friction in Collections

Traditional B2B billing often relies on bank transfers which require the customer to manually log into their banking portal and enter account details. Pay by link allows for immediate execution using stored credentials or digital wallets.

This immediacy can lead to faster settlement of outstanding invoices and a reduction in the time spent by accounts receivable teams pursuing overdue payments through manual administrative work.

Casi d'uso

B2B Professional Services

Consultancies and legal firms send links alongside digital invoices, allowing clients to settle fees via corporate cards rather than bank transfers, which simplifies international multi-currency reconciliation.

Direct Messaging Commerce

Small retailers using social media for sales can convert chat-based enquiries into completed transactions by sending a secure link once the buyer confirms their selection.

Hospitality and Bookings

Hotels can secure deposits for room reservations or private dining events by emailing a payment link, avoiding the need to process card details over the telephone.

Debt Collection and Recovery

Agencies send personalised links via SMS to debtors, providing a low-friction method to settle balances immediately on a mobile device without requiring a phone conversation.

In cifre

75-85%
Average Conversion Rate

Industry observations suggest that once a customer reaches a secure hosted link, completion rates typically fall within this range depending on the merchant sector.

90%
PCI Compliance Reduction

Businesses moving from manual phone payments to hosted links often see a significant reduction in the number of security controls they must personally manage.

<3s
Authorisation Speed

Typical processing time from the moment the 'Pay' button is clicked until a confirmation appears, assuming standard gateway and acquirer performance.

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Cosa ottieni con Paga tramite link

  • Genera e invia link di pagamento sicuri in modo rapido e semplice.
  • Accetta pagamenti via email, SMS, social media o chat.
  • Ideale per fatturazione, pagamenti ricorrenti e supporto clienti.
  • Tracciamento in tempo reale dello stato del link e del completamento del pagamento.
  • Supporta più valute e metodi di pagamento.
  • Riduce l'elaborazione manuale dei pagamenti e gli errori umani.
  • Capability to attach specific invoice numbers or customer references for automated ledger reconciliation.
  • Compatibility with various digital channels including email, SMS, WhatsApp, and social media platforms.
  • Option for set transaction amounts or open fields for customer-defined donation and deposit values.
  • Responsive design ensures the payment interface functions correctly on mobile, tablet, and desktop devices.
See Paga tramite link on your acquiring stack.

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Domande su Paga tramite link

Quanto sono sicuri i pagamenti Paga tramite Link di Cardflo?

I pagamenti Paga tramite Link di Cardflo sono altamente sicuri. Ogni link indirizza i clienti a una pagina di pagamento ospitata conforme a PCI dove i dati sensibili vengono elaborati in modo sicuro da Cardflo.

I link stessi sono crittografati e possono essere impostati con tempi di scadenza per una maggiore sicurezza, garantendo la protezione dei dati durante la transazione.

Posso tracciare lo stato di un link di pagamento?

Sì, Cardflo fornisce un tracciamento dettagliato per tutti i link di pagamento generati. Puoi monitorare se un link è stato visualizzato, se il pagamento è stato avviato e se la transazione è andata a buon fine.

Questa visibilità aiuta a gestire i pagamenti in sospeso e a seguire i clienti in modo efficiente.

Paga tramite Link è adatto per i pagamenti in abbonamento?

Paga tramite Link può essere utilizzato per i pagamenti iniziali degli abbonamenti. Per i pagamenti ricorrenti in corso, Cardflo offre funzionalità dedicate di ribilling degli abbonamenti che gestiscono gli addebiti automatici.

Paga tramite Link è più adatto per pagamenti una tantum o per impostare il pagamento iniziale che poi attiva un profilo di fatturazione ricorrente.

What happens if a customer claims they never received the link?

Sophisticated gateways provide notification logs that track the status of the link. Merchants can verify if the link was successfully dispatched and, in some cases, whether the payer has clicked or viewed the hosted page.

If a link fails to arrive due to an incorrect email address or SMS filtering, the merchant can invalidate the original URL and generate a new one, or resend the existing link through a different communication channel.

Do these links support alternative payment methods like Apple Pay or Google Pay?

Yes, pay by link pages can be configured to display a variety of payment options beyond standard credit and debit cards.

Depending on the PSP's capabilities, the hosted page can detect the user's device and offer digital wallets like Apple Pay or Google Pay, as well as local alternative payment methods such as iDEAL or Bancontact.

This flexibility helps improve conversion rates by allowing customers to pay with their preferred method.

How are refunds handled for transactions initiated via a link?

Refunds for link-based payments are typically processed through the same merchant portal or API used to generate the link. The merchant identifies the original authorisation via a transaction ID or ARN and initiates either a full or partial refund.

The funds are then returned to the original payment instrument used by the customer. The settlement and clearing timelines for these refunds follow the standard rules set by the relevant card scheme or payment provider.

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