Referencja

Kody odpowiedzi płatności. Zrozum każdy spadek.

Kody odpowiedzi autoryzacji ISO 8583 używane przez Visa, Mastercard i banki wydające. Szukaj według kodu, nazwy lub znaczenia, aby zrozumieć, dlaczego transakcja została zatwierdzona, odrzucona lub skierowana.

Wyświetlono 30 z 30 kodów

Zatwierdzenia

1 kodów
00

Approved

Zatwierdzenia

Transaction authorised successfully and funds reserved.

Zalecane działanie: Proceed with settlement and fulfilment.

Miękkie odrzucenia

4 kodów
05

Do Not Honour

Miękkie odrzucenia

Generic issuer decline, often triggered by risk rules.

Zalecane działanie: Retry once through an alternative acquirer or after 3-D Secure authentication.

51

Insufficient Funds

Miękkie odrzucenia

The available balance or credit limit is too low.

Zalecane działanie: Retry after a short delay or prompt the customer to use another card.

61

Exceeds Withdrawal Limit

Miękkie odrzucenia

The transaction exceeds the cardholder's daily or per-transaction limit.

Zalecane działanie: Retry with a lower amount or prompt the customer for a different card.

91

Issuer Unavailable

Miękkie odrzucenia

The issuer or scheme switch could not be reached.

Zalecane działanie: Retry through a backup acquirer or after a short delay.

Twarde odrzucenia

12 kodów
04

Pick-up Card

Twarde odrzucenia

Issuer suspects the card is lost, stolen or compromised.

Zalecane działanie: Do not retry; void the order and ask for a different payment method.

14

Invalid Card Number

Twarde odrzucenia

The card number failed the Luhn check or does not exist.

Zalecane działanie: Ask the customer to re-enter their card details; do not retry the same number.

41

Lost Card

Twarde odrzucenia

The cardholder has reported the card as lost.

Zalecane działanie: Do not retry; void the order and request a new payment method.

43

Stolen Card

Twarde odrzucenia

The cardholder has reported the card as stolen.

Zalecane działanie: Do not retry; flag the transaction and request a new payment method.

54

Expired Card

Twarde odrzucenia

The card has passed its expiry date.

Zalecane działanie: Ask the customer to update their expiry date or use a different card.

57

Transaction Not Permitted to Cardholder

Twarde odrzucenia

The card product does not allow this transaction type.

Zalecane działanie: Do not retry; ask for an alternative payment method.

59

Suspected Fraud

Twarde odrzucenia

The issuer's fraud system has flagged the transaction.

Zalecane działanie: Do not retry; request an alternative payment method and review the order.

62

Restricted Card

Twarde odrzucenia

The card has restrictions that block the transaction.

Zalecane działanie: Do not retry; ask the customer to use another card.

78

Non-activated Account

Twarde odrzucenia

The account has not been activated or is not yet usable.

Zalecane działanie: Do not retry; ask the customer to activate their account or use another card.

N7

Incorrect CVV

Twarde odrzucenia

The card verification value does not match issuer records.

Zalecane działanie: Ask the customer to re-enter the CVV; do not retry if repeated.

R0

Stop Payment Order

Twarde odrzucenia

The cardholder has requested that recurring payments be stopped.

Zalecane działanie: Cancel the subscription or recurring agreement; do not retry.

T1

Invalid CVV

Twarde odrzucenia

The CVV is invalid or missing for a card-not-present transaction.

Zalecane działanie: Ask the customer to provide the correct CVV and retry once.

SCA / uwierzytelnienie

1 kodów
65

Strong Customer Authentication Required

SCA / uwierzytelnienie

PSD2 requires the transaction to be authenticated.

Zalecane działanie: Restart the flow with 3-D Secure step-up authentication.

Polecenia

2 kodów
01

Refer to Card Issuer

Polecenia

Issuer wants additional verification before approving.

Zalecane działanie: Ask the customer to contact their issuer, or retry with voice authorisation if available.

02

Refer to Card Issuer (Special Conditions)

Polecenia

Issuer requires special conditions to be met.

Zalecane działanie: Contact the issuer for guidance before reattempting.

Błędy

10 kodów
03

Invalid Merchant or Service

Błędy

The merchant ID, terminal ID or service is not recognised.

Zalecane działanie: Check acquiring configuration and retry; do not retry if the MID is suspended.

06

Error

Błędy

Technical error at the issuer or scheme level.

Zalecane działanie: Retry after a short delay; escalate if the error persists.

12

Invalid Transaction

Błędy

The transaction type or data format is not valid.

Zalecane działanie: Check request fields and retry with corrected data.

13

Invalid Amount

Błędy

The amount is malformed, zero, or outside allowed limits.

Zalecane działanie: Verify the amount, currency and decimals, then retry.

19

Re-enter Transaction

Błędy

The issuer did not receive the transaction cleanly.

Zalecane działanie: Retry the transaction without changing the data.

58

Transaction Not Permitted to Terminal

Błędy

The merchant terminal or MID is not configured for this transaction.

Zalecane działanie: Check MID configuration and routing rules before retrying.

63

Security Violation

Błędy

A security check on the transaction data failed.

Zalecane działanie: Review authentication data and retry with corrected security fields.

82

Timeout / Reversal Needed

Błędy

The issuer did not respond within the allowed time.

Zalecane działanie: Perform a reversal check, then retry the transaction.

92

Routing Error

Błędy

The transaction could not be routed to the correct destination.

Zalecane działanie: Check routing configuration and retry.

96

System Malfunction

Błędy

A system error occurred at the issuer, acquirer or scheme.

Zalecane działanie: Retry after a short delay; contact support if the error persists.

Jak Cardflo obsługuje kody odpowiedzi

Cardflo's orchestration layer inspects the raw response code from every processor, applies scheme-specific mapping, and feeds the outcome into intelligent routing and retry logic. Soft declines are retried through alternative acquirers or after customer prompts, while hard declines are suppressed so merchants avoid excessive-authorisation fees and protect their MID standing.

Często zadawane pytania

What is a payment response code?

A payment response code is a standardised value returned by the issuing bank after an authorisation attempt. It tells the merchant whether the transaction was approved, declined, or referred, and gives the reason for the outcome.

What should a merchant do when they receive response code 04, Pick-up Card?

Response code 04 means the issuer considers the card compromised, lost, or stolen. For in-person transactions, the merchant should retain the card if safe to do so. For online transactions, the order should be voided, the same card must not be retried, and the customer should be asked for a different payment method.

How does Cardflo use response codes in routing and retry logic?

Cardflo maps every issuer, acquirer and scheme response code into a canonical category. Soft declines are retried through an alternative acquirer route or after a short delay, while hard declines are suppressed to avoid excessive-authorisation fees. Code-aware orchestration typically recovers 5 to 15 per cent of otherwise-lost authorisations.

Which payment response codes are considered soft declines?

Soft declines include codes such as 05 (Do Not Honour) for transient risk rules, 51 (Insufficient Funds), 61 (Exceeds Withdrawal Limit), 91 (Issuer Unavailable), and PSD2 codes like 65 (SCA Required). These can generally be retried through a different acquirer, with 3-D Secure, or after a short delay.

What is the difference between a hard decline and a soft decline?

A hard decline indicates a permanent reason the transaction cannot proceed, such as an invalid card number, lost or stolen card, or expired card. A soft decline indicates a temporary issue, such as insufficient funds or a timeout, where a retry may succeed under different conditions.

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