Buying & Shopping Services & Clubs
Personal shopping and buying clubs.
What MCC 7278 covers
Merchant Category Code 7278 is the ISO 18245 identifier used by the card networks for buying & shopping services & clubs. Acquirers, issuers and regulators use this code to set interchange, scheme fees, fraud rules and reporting categories for every transaction your business processes.
Personal shopping and buying clubs. Choosing the right MCC is critical: an incorrect code can lead to higher interchange, surcharges, or, in regulated categories, declined transactions and account holds.
MCC 7278 covers Buying and Shopping Services and Clubs. This includes personal shoppers, concierge services focused on acquiring goods, and membership clubs offering exclusive purchasing access or discounts.
Ticket sizes can vary widely – small for membership fees, high for luxury goods purchased through a personal shopper. Frequency ranges from recurring (memberships) to infrequent (specific purchase requests).
Chargebacks can be a moderate risk, particularly for services involving high-value goods where 'merchandise not as described' or 'non-receipt of goods' claims might arise. For membership clubs, 'recurring payment not authorised' or 'service cancellation dispute' are possible.
Scheme rules generally treat these as standard e-commerce or subscription merchants.
Cardflo's payment orchestration helps these merchants manage diverse payment types and mitigate risk through advanced fraud screening and flexible routing to appropriate acquirers.
Acquirer & underwriting stance
Low-to-medium risk standard board. While direct chargeback risk might not be excessive for low-value recurring memberships, high-value purchases arranged by personal shoppers can introduce 'friendly fraud' or 'item not as described' risks.
Standard monitoring is applied, and reserves are generally not required unless specific risk factors emerge.
How Cardflo handles MCC 7278
- Underwriting with acquirers that actively board MCC 7278 businesses in your region.
- B2B card-not-present processing with Level 2 and Level 3 data support.
- Virtual-card, AP-automation and procurement-card acceptance.
- Invoice-linked payment flows and pay-by-link options for receivables teams.
- Settlement and reconciliation that maps cleanly to ERP and accounting systems.
Payment methods typically enabled
Common questions
How do recurring membership fees in MCC 7278 differ in payment processing from one-off buying services?
Recurring membership fees are processed under scheme rules for subscription payments, qualifying for 3D Secure exemptions after the initial authentication. This reduces friction for ongoing payments.
One-off buying services, especially for high-value items, typically require full 3D Secure authentication (if CNP) or robust fraud screening to mitigate chargebacks related to 'merchant non-fulfilment' or 'item not as described'.
What kind of fraud is most common for personal shopping services under MCC 7278?
For personal shopping services, common fraud types include 'friendly fraud' where the customer claims non-receipt or dissatisfaction after receiving the high-value item, and criminal fraud where stolen card data is used to purchase goods through the service.
Ensuring comprehensive proof of delivery, robust ID verification at handover, and advanced fraud screening for CNP transactions are critical.
How can Cardflo's platform help a concierge shopping service manage payment fraud?
Cardflo offers advanced fraud monitoring tools that integrate with external fraud prevention systems. For a concierge shopping service, this means real-time transaction scoring, identification of suspicious patterns, and the ability to apply pre-defined rules based on transaction value, location, and card type.
Our platform also facilitates routing to acquirers with specific expertise in managing high-value e-commerce transactions, bolstering security and approval rates.
Ready for velocity?
Tell us about your business. We'll match you with the right acquiring partners and the right route, typically inside a week.
