Pago

Checkout personalizado

La solución de checkout personalizado de Cardflo proporciona a los comerciantes un control total sobre su experiencia de pago.

Integre nuestra robusta plataforma de orquestación de pagos directamente en su flujo de checkout existente, manteniendo la coherencia de la marca y optimizando el recorrido del usuario para operaciones de alto riesgo y empresariales.

Diseñe cada elemento para adaptarse a sus necesidades comerciales específicas y a las expectativas del cliente.

Categoría
Pago
Capacidades
10
Disponible en
Todos los planes
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La visión general

A custom checkout implementation represents a direct integration where the merchant maintains full control over the presentation layer and data collection process at the point of sale.

Unlike hosted payment pages that redirect the user to a third-party environment, a custom framework utilise APIs or client-side SDKs to embed payment fields within the existing website architecture.

This approach allows enterprise merchants and those in specialised sectors to organise the payment flow according to specific operational requirements, such as custom data capture for AML compliance or niche vertical needs.

By managing the user interface directly, businesses can minimise friction associated with external redirects and maintain visual consistency.

The technical stack typically involves a payment gateway or orchestrator that handles the transition of sensitive card data through tokenisation, ensuring the merchant environment stays within a manageable PCI DSS compliance scope while retaining total autonomy over the front-end behaviour.

Cómo funciona

  1. Initial payload configuration

    The merchant server initiates a request to the gateway to establish a transaction intent. This step defines the currency, amount, and required payment methods.

    A secure token or session identifier is returned, which the front-end application uses to initialise the custom components or direct API calls within the browser environment.

  2. Secure data capture

    Payment credentials, including the PAN, CVV, and expiry date, are entered into the merchant's custom-designed fields.

    To reduce PCI DSS burden, these fields often utilise vaulted elements or iframes that transmit data directly to the acquirer or vaulting service without sensitive information touching the merchant's primary servers.

  3. Authentication and SCA

    If the transaction falls under PSD2 mandates, the checkout logic triggers a 3DS challenge.

    For a custom integration, the merchant decides how the challenge window appears, ensuring the Strong Customer Authentication process is integrated into the site architecture rather than appearing as a disconnected pop-up that might deter completion.

  4. Authorisation and response

    The encrypted payload is sent to the acquirer for authorisation via the card schemes. The issuer returns a response code, such as '00' for approval or specific decline reasons.

    The custom checkout logic then dictates how to display this result to the customer, allowing for immediate retry logic if necessary.

Por qué importa

Friction reduction and conversion

Redirecting customers to external domains frequently triggers security concerns or creates latency that leads to basket abandonment. A custom checkout keeps the user within the merchant's domain, which can positively impact conversion rates.

This is particularly relevant for high-value transactions where brand trust and a consistent user experience are critical factors in the cardholder's decision to proceed with the authorisation.

Advanced risk and compliance

Custom integrations allow for the collection of additional data points beyond standard payment fields, such as specific KYB information or industry-specific metadata required for risk analysis.

Merchants can tailor the data entry process to satisfy internal AML policies or to provide more context to issuers, potentially improving approval rates by reducing the likelihood of a transaction being flagged as suspicious during the authorisation stage.

Casos de uso

Enterprise retail

Large-scale retailers require a checkout that matches their global branding. They use custom integrations to manage complex logic, such as split shipments or loyalty point redemption, directly within the payment interface.

Subscription services

Software and media companies utilise custom flows to handle initial MIT (Merchant Initiated Transaction) agreements, ensuring the customer clearly consents to future recurring billing cycles during the primary sign-up journey.

High-risk sectors

Merchants in regulated industries often require additional identity verification steps. A custom checkout allows these businesses to weave KYC and age verification checks into the payment sequence without disrupting the user flow.

B2B marketplaces

Platforms handling multi-vendor payouts use custom checkouts to gather necessary tax and business information from buyers while simultaneously managing complex payment routing to multiple sub-merchants behind the scenes.

En cifras

15-25%
Conversion uplift

Typical figures observed by enterprise merchants when moving from a multi-redirect hosted page to an integrated, single-domain checkout experience.

<30%
Cart abandonment

An industry benchmark for well-optimised custom flows, compared to higher abandonment rates often seen when third-party redirects increase friction.

2x
Mobile completion

The relative increase in successful mobile transactions frequently reported after customising gestures and form-factor elements for small-screen users.

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Lo que obtienes con Checkout personalizado

  • Control total sobre los elementos de la UI y la UX dentro de su checkout.
  • Integración perfecta con plataformas y sistemas de comercio electrónico existentes.
  • Campos de recopilación de datos personalizables para mejorar la información del cliente.
  • Acceso directo a la API para el desarrollo de flujos de pago a medida.
  • Optimizado para la conversión a través de una experiencia de usuario personalizada.
  • Mantenga la identidad de la marca durante todo el proceso de pago.
  • Collection of secondary metadata for enhanced fraud screening and risk profiling.
  • Reduced PCI DSS scope through the use of secure field tokenisation.
  • Customisable 3D Secure 2.0 authentication overlays for improved user experience.
  • Flexibility to prioritise specific payment methods based on customer geolocations.
See Checkout personalizado on your acquiring stack.

A short scoping call, then a written plan for your MIDs.

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Preguntas sobre Checkout personalizado

¿Qué nivel de personalización ofrece el checkout personalizado de Cardflo?

El checkout personalizado de Cardflo ofrece una personalización completa del front-end y del back-end. Los comerciantes pueden diseñar toda la interfaz de usuario, integrar herramientas específicas de terceros y definir los requisitos de captura de datos para alinearse con sus directrices operativas y de marca.

Esto garantiza una experiencia de pago única y controlada para los clientes.

¿Es el checkout personalizado adecuado para comerciantes de alto riesgo?

Sí, el checkout personalizado es muy adecuado para comerciantes de alto riesgo. Permite un control preciso sobre las herramientas de prevención de fraude, la implementación de 3DS y la recopilación de datos, que son críticos para gestionar el riesgo de manera efectiva.

Los comerciantes pueden adaptar el flujo para minimizar los rechazos manteniendo los estándares de cumplimiento y seguridad.

¿Cómo afecta el checkout personalizado a las tasas de conversión?

El checkout personalizado puede tener un impacto positivo en las tasas de conversión al eliminar la fricción y alinear la experiencia de pago con las expectativas del cliente. Un checkout personalizado y de marca infunde confianza y reduce el abandono.

Los comerciantes pueden realizar pruebas A/B de diferentes elementos para optimizar continuamente el rendimiento y mejorar la eficiencia del recorrido del cliente.

How can a custom checkout help manage 3D Secure 2.0 challenges?

A custom integration allows for the use of an SDK that handles the 3DS 'method URL' and 'challenge' stages.

Instead of a full-page redirect which can be flagged by browsers as suspicious, the challenge is presented within a modal or iframe that matches the website's aesthetic.

This maintains the user's trust and provides a more cohesive path to SCA completion, which is vital for compliance with PSD2 and future PSD3 regulations.

Is it possible to include bespoke fields for data collection?

One of the primary advantages of a custom checkout is the ability to collect non-payment data that assists with settlement and reconciliation. Merchants can add fields for VAT numbers, gift messages, or specific delivery instructions that are passed into the transaction's metadata.

This information can then be used by the acquirer for risk scoring or by the merchant's back-office for automated dunning and account reconciliation.

How do custom checkouts handle decline recovery differently than hosted pages?

Hosted pages often provide a generic error message for a decline. A custom checkout allows the merchant to interpret the specific decline reason code from the issuer and provide a tailored response.

For instance, if a 'soft decline' occurs due to a lack of 3DS authentication, the custom flow can immediately trigger the 3DS process without forcing the customer to re-enter their details, thereby saving the sale.

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