Acquiring
Refund
A post-settlement reversal returning funds to the cardholder; scheme rules require refunds to route to the original card where possible.
Related terms
Partial refund
Refunding less than the original transaction amount; may be issued multiple times up to the original captured sum.
Chargeback
A forced reversal of a card payment initiated by the cardholder's issuing bank.
Void
Cancelling an authorisation before capture, releasing the hold with no clearing message; only possible within the auth window.
Related guides.
Apply with Cardflo
Ready to improve your payments setup?
Tell us about your business. We'll match you with the right acquiring partners and the right route, typically inside a week.