Failed payment recovery
Cardflo's failed payment recovery system is engineered to minimise lost revenue from unsuccessful transactions. We deploy a multi-faceted approach, combining smart retries, dynamic routing, and data-driven insights to maximise payment authorisation and improve your bottom line.
What you get.
- Automated re-attempt scheduling based on decline patterns.
- Routing failed transactions to alternative processing MIDs.
- Optimisation of transaction data for higher success rates.
- Integration with account updaters for expired card details.
- Real-time analytics on recovery performance and trends.
- Configurable rules for managing recovery attempts.
Common questions.
What is the difference between hard and soft declines?
Hard declines are permanent rejections, such as invalid card numbers or fraud alerts, which cannot be recovered. Soft declines are temporary issues, like insufficient funds or issuer timeouts, which can often be resolved through retries or alternative routing.
How do you handle expired cards?
For expired cards on file, Cardflo integrates with network tokenisation and account updater services where available. This automatically updates card details before the next billing cycle, preventing declines due to outdated payment information without customer intervention.
Can I set limits on recovery attempts?
Yes, Cardflo provides granular control over your failed payment recovery strategy. You can define specific parameters for the number of retry attempts, the time intervals between them, and the conditions under which recovery efforts cease, aligning with your business policy.
Ready for velocity?
Tell us about your business. We'll match you with the right acquiring partners and the right route, typically inside a week.