Pagos con Klarna
Klarna ofrece soluciones de pago flexibles, incluyendo 'Paga en 30 días' y 'Slice it' (a plazos), populares en Europa y Norteamérica. Cardflo integra Klarna para ofrecer a tus clientes opciones y comodidad en el proceso de compra.
Esto puede aumentar las tasas de conversión y el valor medio del pedido al eliminar las barreras de pago iniciales.
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La visión general
Klarna functions as a significant Buy Now, Pay Later (BNPL) provider, operating as an Alternative Payment Method (APM) within the global payments ecosystem.
When integrated through a payment gateway or orchestrator, Klarna sits alongside traditional card rails at the checkout, allowing merchants to offer deferred payment terms or structured instalments. The mechanics involve Klarna performing a real-time risk assessment of the consumer during the authorisation flow.
Once approved, the merchant receives the full funds, minus the agreed commission, typically within the standard settlement cycle of their acquirer or PSP.
Klarna assumes the credit and fraud risk for the transaction, meaning the merchant is protected from losses related to non-payment or insolvency of the buyer.
This method is particularly prevalent in the United Kingdom, Germany, and the Nordic regions, where it often serves as a primary alternative to Visa and Mastercard credit transactions.
By shifting the timing of the cash outflow for the customer, it addresses specific liquidity preferences at the point of sale.
Cómo funciona
Customer selection and redirect
The customer selects Klarna as their preferred payment method during the checkout process. The merchant initiates a call to the gateway, which redirects the user to the Klarna interface or opens a modal.
This step gathers necessary billing and shipping details required for the credit evaluation process.
Real-time risk assessment
Klarna performs a soft credit check and analyses internal data to determine the consumer's eligibility. This happens in seconds without impacting the customer's credit score for short-term options.
The system verifies identity and assesses the likelihood of repayment before issuing an authorisation or a decline response.
Authorisation and capture
If approved, an authorisation token is generated and passed back to the merchant's system via the PSP. The merchant then completes the capture of funds, usually once the goods have been dispatched.
This signal finalises the contract between the consumer and the BNPL provider for the debt.
Settlement and fund disbursement
The PSP or acquirer processes the settlement, ensuring the merchant receives the full transaction amount. Klarna manages the subsequent collection of payments from the consumer over the agreed timeframe.
The merchant is paid according to their standard payout schedule, regardless of when the customer actually pays Klarna.
Por qué importa
Mitigation of credit risk
For merchants, the primary benefit is the transfer of credit risk. Once the transaction is authorised and captured, the merchant is not liable if the customer fails to meet their instalment obligations.
This allows businesses to offer credit-like facilities to their user base without maintaining the capital reserves or regulatory licences required to operate a lending business directly, shifting the burden of debt collection to the provider.
Impact on conversion metrics
APMs like Klarna address price sensitivity at the point of purchase. By breaking down high-value transactions into smaller, manageable payments, merchants often observe a change in consumer behaviour.
This typically manifests as a reduction in cart abandonment and an increase in the average order value (AOV), as the immediate impact on the customer's bank balance is minimised or delayed compared to traditional debit card transactions.
Casos de uso
High-value retail and electronics
Merchants selling expensive hardware or luxury goods frequently use instalments to make large capital outlays more accessible. This helps manage consumer cash flow while ensuring the merchant receives total settlement at the point of fulfillment.
Fashion and apparel marketplaces
The 'Pay in 30 days' model is extensively used in fashion to facilitate a 'try before you buy' experience. Customers can order multiple sizes, return unwanted items, and only pay for what they keep, reducing return-related refund friction.
Travel and hospitality booking
Airlines and booking platforms use deferred payments to secure reservations months in advance. This allows travellers to distribute the cost of trips across several pay cycles, often leads to higher booking rates for premium travel packages.
En cifras
This range reflects typical observations across retail verticals when introducing instalment-based payment methods compared to standard debit transactions.
Merchants often see this level of improvement in finalising the checkout flow by removing immediate price barriers for the consumer.
The speed at which Klarna's risk engine typically processes a soft credit check and returns a decision to the gateway.
Términos relacionados
Talk to our team about a live rollout on your acquiring stack.
Lo que obtienes con Pagos con Klarna
- Ofrece opciones de pago flexibles 'Paga en 30 días' y a plazos a los clientes.
- Expande el alcance del mercado con un método de pago popular en Europa y Norteamérica.
- Aumenta el valor medio del pedido permitiendo a los clientes aplazar o dividir los pagos.
- Reduce la fricción en el pago al finalizar la compra, mejorando las tasas de conversión.
- Gestiona las transacciones de Klarna junto con otros métodos de pago en una única plataforma.
- Benefíciate de la protección antifraude de Klarna y no asumas ningún riesgo de crédito.
- Dynamic checkout messaging to display relevant payment plans based on the shopping basket value.
- Support for multi-currency settlement to facilitate cross-border trade within European and North American markets.
- Simplified refund processing handled through the central dashboard or API for partial or full amounts.
- Automatic reconciliation of Klarna settlements within existing financial reporting structures and accounting workflows.
A short scoping call, then a written plan for your MIDs.
Preguntas sobre Pagos con Klarna
¿Qué beneficios tiene ofrecer Klarna a mis clientes?
Ofrecer Klarna proporciona a los clientes flexibilidad de pago, permitiéndoles pagar más tarde o en plazos. Esto puede reducir la reticencia a la compra, aumentar las ventas y mejorar la satisfacción del cliente al satisfacer diversas preferencias financieras.
¿Cómo gestiona Cardflo la integración y la liquidación de Klarna?
Cardflo proporciona una integración simplificada para Klarna, gestionando la conexión técnica y el flujo de transacciones. Los procesos de liquidación se consolidan con tus otros métodos de pago, simplificando la presentación de informes financieros y la conciliación para tu negocio.
¿Ofrecer Klarna expone a mi negocio a un riesgo de crédito adicional?
No, cuando ofreces Klarna a través de Cardflo, Klarna asume el riesgo de crédito. Recibes el pago por adelantado de Klarna, independientemente de si el cliente paga a Klarna a tiempo.
Esto protege tu negocio contra la falta de pago.
How do Klarna's fees compare to standard interchange-plus pricing for cards?
Klarna typically operates on a flat percentage fee plus a fixed per-transaction fee, which is generally higher than standard interchange-plus pricing for domestic debit cards. This premium covers the cost of credit risk, fraud protection, and the capital cost of advancing funds.
Merchants must weigh this higher cost of acceptance against the potential for higher conversion rates and increased basket sizes that BNPL methods often facilitate in specific demographic segments.
Are Klarna transactions subject to Strong Customer Authentication (SCA) under PSD2?
Yes, as an electronic payment method operating within the EEA and the UK, Klarna must comply with SCA requirements. However, Klarna manages the authentication flow within its own interface.
Because the customer is redirected to Klarna's environment, the provider performs the necessary two-factor authentication, such as using biometrics or SMS codes via the Klarna app, ensuring the merchant remains compliant with PSD2 regulations without implementing additional 3DS logic for that specific flow.
Can Klarna be used for recurring billing or subscription models?
Klarna is primarily designed for one-off transactions or specific instalment plans for a single purchase. While they have introduced features in certain markets to support more flexible payment behaviours, it is not a direct replacement for card-on-file or Direct Debit recurring mandates.
Most merchants use Klarna for discretionary purchases rather than fixed-interval subscriptions, where traditional card vaulting and network tokens are usually more effective for maintaining high authorisation rates.
Características relacionadas.
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